Assistant Front Desk Receptionist

Easy Moon Indonesia · 📍 Pontianak, Lainnya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 5.000.000 per month
Easy Moon Indonesia is looking for a dynamic and friendly Assistant Front Desk Receptionist to join our team in Pontianak. As an Assistant Front Desk Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is pleasant and smooth. We offer a competitive salary and a welcoming work environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.,Answer and direct inquiries from guests and staff, providing information about the hotel facilities and services.,Process guest check-in and check-out, including verifying identification, collecting payment, and issuing receipts.,Maintain accurate and up-to-date guest records and reservations.,Handle guest complaints and concerns, working to resolve issues to the guest's satisfaction.,Assist with front desk operations, such as managing the reception area, answering phones, and coordinating with housekeeping and other departments.,Ensure the front desk area is clean, organized, and welcoming at all times.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Indonesian languages.,Familiarity with hotel management systems and software.,Ability to work well under pressure and meet deadlines.,Professional and friendly demeanor.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingAttention to detailMultitaskingLanguage proficiency
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